Returns Processing Associate-Wilmington,DE | Hiring

Opportunity in Wilmington

Key Information

• Status: New Wilmington listing (actively interviewing).
• Employer: Amazon (Hiring in Wilmington)
• Job Title: Returns Processing Associate
• This role centers on your professional skills within the Reverse Logistics space in Wilmington.
• Worksite: Wilmington, DE
• Benefits: A comprehensive benefits package is included.
• Stable workload with modern tooling and processes.
• Pay: $19-$22/Hour (approx. $42.6k/Year)
• This Wilmington-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Amazon team in Wilmington, DE is growing.
• Benefit from working in Wilmington, a key hub for the Reverse Logistics industry.

About Amazon & Our Culture

Reverse logistics is a massive, highly critical part of Amazon's business. Our Returns Centers handle millions of items that need to be processed, graded, and restocked or recycled. If you have an eye for detail and prefer a stationary, analytical environment over traditional, heavy-lifting warehouse jobs, this is an incredible opportunity. We offer steady Amazon jobs focused on quality and sustainability.

What Our Team Says (Employee Reviews)

"Working in returns is completely different from outbound packing. Every day is like a treasure hunt figuring out what came back and why. It's less physically demanding than picking, and the management team is incredibly supportive. I've found my long-term home in these supply chain operations." - Current Returns Associate.

Role Overview & Responsibilities

As a Returns Processing Associate, you will be stationed at a computer terminal, opening returned customer packages to evaluate the condition of the merchandise and determine its next steps.

• Condition Grading: Carefully inspect returned items for use, damage, or missing parts, following strict digital prompt guidelines to grade the item (e.g., Sellable, Damaged, Liquidate).
• Data Entry: Accurately input return reason codes and item conditions into the warehouse management system to process customer refunds accurately.
• Repackaging: Clean, re-bag, and re-label items that are deemed perfectly sellable so they can be reintroduced to the active inventory network.

Benefits & Perks

Enjoy a climate-controlled, stationary work environment along with Amazon's premier benefits: Day 1 medical insurance, 401(k) plans, parental leave, and access to the Career Choice education program.